Services > Network Monitoring

At ACS, we belive it's our job to make sure you stay connected. You have more important things to worry about! Computer networks and servers have become an essential tool for doing business. A crashed server or network link outage means lost time and productivity. We don't wait for our customers to call us to report a problem.

Thanks to advanced monitoring software, ACS is alerted to potential problems instantaneously allowing us to fix problems in many cases before our customers even notice them. Our software analyzes our customers' network connections and servers 24 hours a day. If a problem is detected, our operations staff is alerted with an informative message on their alpha pagers stating the nature of the problem, when it occurred, along with relevent customer contact information. If appropriate, we'll call the customer immediately and notify them of the problem and let them know that we're already working on a solution.

We also monitor our customers' bandwidth utilization very carefully. We're often able to identify unusual or potentially problematic activity which may be caused by an attack from outside your network, or employee abuse inside your network.

For system-wide issues we provide up-to-the-minute updates on our Network Status page.